FirstClose
Demo

Book a Demo

Compliance is ingrained in the way we work.

From security to ethics, we maintain compliance at every step. Rest assured, at FirstClose compliance is never an afterthought—it’s built into our culture, our code, our processes and our conversations. We maintain Soc 2 Type 2 compliance annually.

soc 2

Security & Compliance

Vulnerability Reporting Policy

FirstClose takes security, including cybersecurity, very seriously and values the contributions of the security community at large. The responsible disclosure of potential issues helps us ensure the security and privacy of our customers and their data.

Report An Issue

If you believe you’ve found a security issue in one of our products or services, please send it to us and include the following details with your report:

  1. A description of the issue and where it is located.
  2. A description of the steps required to reproduce the issue.
Report an Issue

Ethics & Compliance

Vulnerability Reporting Policy

As a valued partner or customer of FirstClose, we want to ensure that we conduct business with the highest standards of ethics and integrity. FirstClose maintains a Code of Conduct Policy for ethical behavior, and we take any violations of these policies seriously.

Our management team sets the tone for our culture and holds all employees and consultants accountable for operating ethically and in compliance with labor laws, financial regulations and other standards that apply to our businesses. We provide relevant tools, resources, and training to help employees succeed and to recognize ethical decision-making.

To further our commitment to integrity and an ethical culture, we maintain an Ethics & Compliance Hotline. Reports will be kept confidential and anonymous if that is your preference. Every inquiry is fully investigated, and actions are taken as needed.

Ethics & Compliance Hotline Information

Direct: (512) 647-6037
Email: Hotline@firstclose.com

Please note that this hotline is not intended for emergency situations. If you need immediate assistance, please contact us at (877) 677-3282 or your local authorities.